Express Diagnostic — a defendable blueprint of the brand's current state

Express Diagnostic

Two PDFs. Two calls. Two weeks. Ends with a signed Go / Hold / No-Go — dated, board-ready.

The pause before the build

Before you spend, find out where you stand.

Most brand work begins with a rebuild or a refresh. We don’t. The Express Diagnostic is the pause before either — a disciplined two-week read of what already exists, what’s working, and what’s quietly costing you.

You get two documents — a 10-page Desk Research Dossier of evidence and a 20-slide Diagnostic Doc of what it means — both written for the person who signs the cheque.

We score your brand against the 4C Framework — Clarity, Coherence, Consistency, Control — and end on a single line: Go, Hold, or No-Go.

What you get

Six pieces.
One decision.

Two documents, two calls, one verdict — no upsells, no scope creep.

Desk Research Dossier

The evidence base. Sector, competitors, your brand surfaces, the 4C raw data — every claim cited and traceable.

Format
01 · The evidence

A standalone document the boardroom can defend.

Format PDF · 10 pages

Diagnostic Doc

The interpretation. Twenty slides — one atomic verdict per slide — that cite the Desk Research and land on a single decision.

Format
02 · The read

Each 4C dimension on its own slide. No bullet walls, no infographic register.

Format PDF · 20 slides · 16x9

4C Baseline Scorecard

Clarity · Coherence · Consistency · Control — each indicator scored 1–5 with the evidence behind it.

Format
03 · The score

Twelve indicators across the four dimensions. Every number cites a URL, a screenshot, or a quoted line.

Format Spread across both PDFs

Decision Memo

Go, Hold, or No-Go — and the three reasons why. The line the boardroom will quote tomorrow.

Format
04 · The verdict

A defendable, dated, principal-signed call. Captured live on the Walkthrough.

Format Final slide of the Diagnostic

Kickoff Call

Ten questions. Asset checklist. Walkthrough on the calendar before the call ends — every Diagnostic starts on the same Day 0.

Format
05 · The start

You answer, we listen. By the end we know which brand surfaces to audit.

Format 45–60 minutes · Day 0

Walkthrough Call

Two hours. Signoff authority plus one. The decision lands on the call, in writing — before we close.

Format
06 · The decision

Both PDFs land 24 hours ahead. Walk the Diagnostic together, surface risks, close on Go/Hold/No-Go.

Format 2 hours · Day 14
How it works

Two weeks. Two calls. Two PDFs.

Kickoff to decision in 14 days. One call to start, ten days of disciplined audit, one two-hour call to land Go, Hold, or No-Go — signed, dated, board-ready.

  1. 1
    Day 0

    Kickoff call · 45–60 minutes

    You answer ten questions. We listen. By the end of the call we know which brand surfaces to audit, who to talk to, what files we need — and the Walkthrough date is on both calendars.

  2. 2
    Week 1

    Desk Research + Diagnostic Doc

    We audit every surface you point us to — site, decks, social, packaging, internal docs — and score the 4C raw. Both PDFs ready by Day 13. No interruptions to your team.

  3. 3
    Week 2

    Walkthrough + Decision

    Both PDFs land 24 hours ahead. Two-hour walkthrough on Day 14 with the signoff authority. Go, Hold, or No-Go is captured live — in writing — before the call ends.

The decision gate

One decision. Three paths. Two hours.

Every Diagnostic lands on Go, Hold, or No-Go — signed before the Walkthrough Call closes.

GO

The brand has a clear gap, leadership is aligned, and the timing is right. Sign a Brand Master Book or Brand Governance engagement within 60 days of the Walkthrough — the $500 is credited against the Brand Master Book’s first milestone or Brand Governance’s first monthly fee.

HOLD

Foundations exist but a key prerequisite is missing. Park it. Revisit in 90 days.

NO-GO

What you have is working. Don’t rebuild. We tell you exactly that, in writing. The $500 was worth it for the clarity.

Why $500? It seems low.

Because we want the signal, not the contract. $500 is the price of a board-grade diagnostic with zero pressure to continue. A No-Go is a valid, useful outcome — that’s the system working.

Is the fee credited if we move forward?

Yes. If you sign a Brand Master Book or Brand Governance engagement within 60 days of the Walkthrough, the $500 is credited against the Brand Master Book’s first milestone or Brand Governance’s first monthly fee. After 60 days, no credit applies.

Why two documents instead of one?

Because evidence and interpretation read differently. The Desk Research Dossier is the ten-page evidence base — every claim cited so the boardroom can defend it. The Diagnostic Doc is the twenty-slide interpretation. Same data, two cognitive loads.

Who needs to be on the Walkthrough Call?

The signoff authority — the person who can say Go, Hold, or No-Go without a follow-up meeting. Maximum two attendees on your side. The Walkthrough is a decision call, not a stakeholder presentation.

Who actually does the work?

Luca Baldisseri — TISSA’s principal — runs every Diagnostic personally. No juniors, no offshored audits, no “team of consultants.” One operator reads, scores, signs, and presents both calls.

PrincipalLuca Baldisseri
Format2 PDFs · 30 pages · 2 calls
EngagementExpress Diagnostic · Tier 01
Edition2026 — Vol. 01
Ready for the pause?

The best time to build your brand operating system is before you need it.

The second best is now.

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